QI Resources

This page collates some of the most useful quality improvement resources for EDs.

What is Quality Improvement?

"The conception of improvement finally reached as a result of the review was to define improvement as better patient experience and outcomes achieved through changing provider behaviour and organisation through using a systematic change method and strategies." (Dr John Øvretveit, Does Improving Quality Save Money? Sept 2009). 

What is Quality Care?

The Institute of Medicine (IoM) defines quality care as: safe, effective, patient-centered, timely, efficient and equitable. Read more about these six domains of quality in Crossing the Quality Chasm (IoM, March 2001).

Quality improvement in the ED

FRCEM QIP examination

Useful QI resources


Websites for QI organisations

If you would like to suggest a resource to be featured on this page, please contact sam.mcintyre@rcem.ac.uk.