This page collates some of the most useful quality improvement resources for EDs.
What is Quality Improvement?
"The conception of improvement finally reached as a result of the review was to define improvement as better patient experience and outcomes achieved through changing provider behaviour and organisation through using a systematic change method and strategies." (Dr John Øvretveit, Does Improving Quality Save Money? Sept 2009).
What is Quality Care?
The Institute of Medicine (IoM) defines quality care as: safe, effective, patient-centered, timely, efficient and equitable. Read more about these six domains of quality in Crossing the Quality Chasm (IoM, March 2001).
Quality improvement in the ED
FRCEM QIP examination
Useful QI resources
Websites for QI organisations
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