Event FAQS

 Pre Event

No, membership isn’t mandatory in order to attend one of our events, however, only members will benefit from reduced registration fees, and may be the first to know when registration opens. For more information on becoming a member, click here.

You will need to create an account on the College website, if you do not have one, in order to book. Click here to create an account.

Members of the College are entitled to discounted rates for our study days, and these rates may vary depending on employment grade. All non-members pay the same fees to attend, regardless of their employment grade.

We offer reduced rates for members for our ultrasound and chest drain insertion courses, but they are priced differently because they offer practical work with mannequins and equipment in very small groups. The size of the groups allows delegates the maximum amount of time in each of the hands-on sessions. Our pricing structure for study days is set out below.

Member Member – Nurse, paramedic, retired doctor Non-Member
Study Day £85.00 £55.00 £130.00
Practical Courses £215.00 No reduction for this group £275.00

All bookings must be made using our online system. On the study days and events page on the website, you’ll find all our events listed by month. There’s a registration link for each event, which will take you to a secure booking page. You’ll need to sign in using your email address and password in order to register.

We can only confirm your place once payment has been made. Please note that if you add an event to your cart but have not paid for it, the system will not reserve the space for you. We would advise booking any event as soon as possible to avoid disappointment.

To help keep costs to a minimum, most of our study days are held at either our Bream’s Buildings or Octavia House venues, although larger events may be held externally.

Venue information will be clearly listed on the Study Days and Events page, and maps/directions will be provided prior to the event. You can find directions to Octavia House and Bream’s Buildings here.

Yes, you can add as many events as you like to your cart, and then check out with one payment.

Unfortunately, we’re unable to accept block bookings, registrations must be made through the online booking system using each registrant’s email address and password.

To ensure fairness to all those who may attend our events, we’re unable to accept invoices for event registrations. All bookings must be made through our online system using a credit or debit card. A receipt for any event bookings will be provided to help claim back costs.

If any event becomes fully booked, we will remove the registration link on the Study Days and Events page and replace it with a link to an electronic waiting list.

We’ll only be able to offer spaces if delegates cancel, so we cannot advise on the likelihood of being able to attend. However, we’ll start to contact those on the waiting list as soon as we receive notice of a cancellation.

If an event is extremely popular, we may re-run it later in the year. When this happens, we’ll contact those on the waiting list who weren’t able to book, to advise when registration will open.

If you have created duplicate accounts using different email addresses, and you haven’t logged in with the username that’s linked to your College membership, the booking system won’t recognise that you are a member.

You can check your membership category on the account details page – if this doesn’t show that you are a member, you may have duplicate accounts. Please contact our Membership team to merge duplicate accounts and update usernames or email addresses.

If you have outstanding subscription fees, then you won’t be eligible to book events at member’s rates. You can check this on your account details page, under “status”. Please contact our Membership team to resolve any issues with outstanding subscription fees.

The Membership team can be contacted via membership@rcem.ac.uk or via option 7 on +44 (0) 20 7404 1999.

Please note that only RCEM members would be eligible for discounted student/nurse/retired doctor rates. If you’re not an RCEM member then you’d pay the non-member rate, regardless of your employment grade. For more information on becoming a member, click here.

If you are a member, please check that you have an employment grade listed on your account.

Your employment grade is what the booking system uses to calculate the correct rate, so if this is missing, it will default to the highest price. Similarly, if you have an employment grade entered but this needs to be updated, you may be charged the incorrect booking fee.

To add or update your employment grade, log in to your account. At the bottom of the About Me page, you should see the Employment section where you can add information or edit existing details.

As part of the registration process, we ask questions about your dietary and other special requirements that must be answered in order to complete your booking. If these haven’t been answered, you will see a red error message on the checkout page “There are required questions related to this event”.

Go back to the registration page and ensure you have answered each question – these can be either dropdown boxes or yes/no answers – and then click “save responses”. You will then be able to proceed to the checkout and enter your card details.

If your registration was successful, you will see any events that you are registered for on the Participation tab on your account details page.

Please also check your junk mail folder to see if automated confirmation email is there and add noreply@rcem.ac.uk to your safe senders list.

If you cancel with 14 days’ or more notice, you will be entitled to a full refund. Unfortunately, if you cancel less than 14 days prior to the event date, we are unable to issue a refund. However, we are happy to accept replacement delegates at any time, so in the event of this happening we will refund you once the replacement delegate has booked their place.

To cancel a booking, email events@rcem.ac.uk stating your full name and the event title. If you have arranged for another delegate to take your place, include this in your email so that the team can process this.

If there are extenuating circumstances which mean you are unable to attend, please contact the events team for further advice.

Unfortunately, our booking system doesn’t allow for amendments once payment has been made. If you need to make any changes to your booking, for example, you have registered for the incorrect days, please email events@rcem.ac.uk so that we can update this for you.

Unfortunately, we’re unable to offer this option. If you cancel outside of our 14-day notice period, we will refund you so that you can then rebook for an alternative event.

Yes, we send out final information to all delegates one week before the event, which will include the times that registration and the programme will begin, directions to the College and a copy of the programme.

During an Event

Yes, we have free Wi-Fi throughout both of the College venues, as well as any externally held events. The log in information will be given in the final information email and the programme.

Unfortunately, we’re not able to do this at the moment. However, if this option becomes available in the future we will add this to the website and update Members and Fellows via our e-newsletters.

Following feedback from our delegates about paper certificates, we now send all certificates by email. Due to post-event administration, you’ll receive this within 10 workings days of the event.

Post-event

We’ve now made this available on your online account. Log into your account on the RCEM website. If you are not automatically taken to your account details page, you can get there by clicking on your name at the right-hand side of the very top of the screen.

On the account details page, scroll down and click the “print your event receipts” button on the left-hand side. Identify the correct order number from the list, enter this into the box and click “refresh”. Then click the red PDF icon to open the document, which you can either print or save as required.

Yes, please email events@rcem.ac.uk, including your full name and the name of the event. If this was a recent event, certificates might not have been sent out yet. Do also check your junk mail folders and make sure events@rcem.ac.uk is added to your safe senders list.

General Enquiries

No, since April 2017, the College no longer awards CPD points or credits to external CPD events, a practice that has already been adopted by several other Medical Royal Colleges. Please click here to read the full explanation for this.

We accept applications for study days for the following calendar year from May – July. These are then assessed by our CPD director. We’ll then notify applicants whether the event will be included in next year’s calendar in September.

Please note that if you have previously run an event and would like to repeat it, you will still need to submit an application.

Please email events@rcem.ac.uk for more information, or for an application form.