Hearing the patient's voice

This event will focus on enabling clinicians to better understand the cultural and operational changes required to better understand the patient's perspective. The learning objectives are: 1. To understand the importance of listening to the patient 2. To understand how listening improves the patient's and your satisfaction 3. To learn how to obtain patient feedback

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The Royal College of Emergency Medicine Octavia House 54 Ayres Street London SE1 1EU UNITED KINGDOM
This event is full.

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