Hearing the patient's voice

This event will focus on enabling clinicians to better understand the cultural and operational changes required to better understand the patient's perspective.

The learning objectives are:
1. To understand the importance of listening to the patient
2. To understand how listening improves the patient's and your satisfaction
3. To learn how to obtain patient feedback

Please click here to view the programme.

Please click here to view the Terms and Conditions of booking.
When
01/11/2018
Where
The Royal College of Emergency Medicine Octavia House 54 Ayres Street London SE1 1EU UNITED KINGDOM
GradeStart date
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