Service Design & Delivery

The Royal College of Emergency Medicine is dedicated to achieving the highest standards of practice and patient care. Designing and delivering services is at the heart of delivering these standards and the Service Design & Delivery Committee works to support this. Navigate the below tab menu to explore the resources that have been collated about Emergency Medicine Service Design and Delivery. Find information on current services, delivery issues, what delivering quality looks like in emergency medicine, ED commissioning and funding, ED crowding, ED design and system integration and service configuration.

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Current Service Delivery Issues

Service Delivery and Workforce Toolkit 2013: Tools to help address service and workforce pressures   

Emergency Departments across the UK are facing considerable service pressures relating to workforce and activity. The College has published a toolkit with the aim of providing assistance to Emergency Medicine clinicians and Departments by listing in one place existing resources together with a description of new developments that we hope will help to address these pressures. It also provides an update on College work to support Emergency Departments and focus attention on finding solutions to the workforce challenges.

This is not a complete resource – where there are blanks the College is working hard to identify or develop resources/guidance, and we are grateful for all the suggestions and good practice examples provided by Fellows and Members to date. If you are aware of existing resources or new initiatives that could appear in this document please contact Sam McIntyre (sam.mcintyre@rcem.ac.uk). The document will be updated and re-issued throughout the next year. Download the toolkit here.

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